FAQ - Frequently Asked Questions
FAQ – FREQUENTLY ASKED QUESTIONS
Here you will find answers to the most frequently asked questions about TR81®, our 81 City Collection, orders, shipping and returns.
WHAT IS TR81®?
TR81® is a streetwear brand that combines the 81 cities of Turkey and their license plate codes with modern streetwear.
From 01 Adana to 34 Istanbul to 81 Düzce, each number represents a city – and the people, stories, and memories associated with it.
HER ŞEHİR. BİR KİMLİK.
Every city. One identity.
WHAT DO THE NUMBERS ON THE TR81® DESIGNS MEAN?
The numbers represent the official license plate codes of Turkish cities.
For example:
01 – Adana
06 – Ankara
16 – Bursa
34 – İstanbul
35 – İzmir
Our goal is to bring the cities of Turkey together step by step within the TR81® 81 City Collection.
HOW DO I FIND MY CITY?
You can discover the available cities and designs via our 81 City Collection.
Choose your city. Wear your roots. Show your identity.
WHICH SIZE SHOULD I ORDER?
On the respective product pages, you will find a size chart with the corresponding measurements.
We recommend comparing your measurements with the size chart of the respective product before ordering.
If you prefer a loose oversized look, you can choose a larger size depending on the desired fit.
HOW ARE TR81® PRODUCTS MADE?
A large portion of our products are produced specifically for you after your order is received.
This production model allows us to produce according to demand and reduce unnecessary inventory.
HOW LONG DOES SHIPPING TAKE?
The delivery time consists of production and shipping time and can vary depending on the product, destination country, and production location.
Further information can be found on our "Shipping & Delivery" page.
WHAT ARE THE SHIPPING COSTS?
The shipping costs applicable to your delivery address will be displayed at checkout before you complete your order.
Costs may vary depending on the country of delivery and the order.
DOES TR81® ALSO DELIVER OUTSIDE OF GERMANY?
Yes. Depending on the respective product and available shipping options, we can also deliver to numerous countries outside of Germany.
For deliveries outside the European Union, additional taxes, customs duties, or import fees may apply.
CAN I CHANGE MY ORDER AFTER PURCHASE?
As many of our products are produced after the order is received, you should contact us as soon as possible with any change requests.
Once production has started or the order has been shipped, changes may no longer be possible.
CAN I RETURN AN ITEM?
Consumers are subject to statutory rights of withdrawal. Further information on withdrawal, returns, and possible exceptions can be found on our "Returns & Withdrawal" page and in our withdrawal policy.
Please contact us before returning an item so that we can provide you with the correct information on how to proceed.
WHAT DO I DO IF MY ITEM WAS DAMAGED OR DELIVERED INCORRECTLY?
Please contact us and send us your order number, a brief description of the problem, and clear photos.
We will then review the case and arrange a suitable solution.
CAN I TRACK MY ORDER?
If tracking is available for your shipping method, you will receive an email with the corresponding tracking information after shipment.
MY CITY IS NOT YET AVAILABLE – WHAT NOW?
TR81® stands for 81 cities. 81 license plates. One identity.
Our product range is continuously expanding. Follow TR81® on our social media channels or subscribe to our newsletter to be informed about new cities and drops.
ANY MORE QUESTIONS?
Couldn't find a suitable answer?
Then contact us via our contact page. We're happy to help you.
TR81®
HER ŞEHİR. BİR KİMLİK.
Every city. One identity.